Release notes
We’re only a small team here at PetRescue, but we make big and bold platform updates to help more pets get seen, and adopted, every day!
From time-saving features for rescue organisations, to matchmaking, to security and stability patches and speedy optimisations; we’re all hooves on deck to remove the boundaries in animal welfare!
Got a suggestion? We're all ears!
December 2025
New feature
Tailored content for potential adopters
Potential adopters - this one's for you! We've now got some helpful content coming your way - in an effort to better support you as a friend throughout the pet search, matching and adoption process.
Tailored content specific to hopeful adopters' households and lifestyles, along with practical adoption and pet-related guidance will now be sent out to our users from sign-up and all the way through to the time they welcome their new companion home.
By improving preparation and setting clear expectations, we're helping create more informed adopters and more sustainable, positive outcomes for pets, adopters and rescue organisations alike!
Improvement
Food & Product Donation program page refresh
Our Food & Product Donation program page has now been refreshed with updated content and clearer preview tiles, making it easier to explore the program's impact - and view some happy snaps of the charming recipients along the way!
November 2025
Bug fix
Mobile login area ad obstruction fix
We've resolved a mobile UI issue where an advertisement was obstructing access to the login area. Logging in should now be smooth and paws-itively frustration-free.
New feature
NSW Rehoming Organisation and Breeder ID numbers
Pet listing requirements for NSW-based listings have been updated to include Rehoming Organisation and Breeder Identification numbers. This helps to ensure available pet profiles remain compliant with state regulations while providing greater transparency for potential adopters!
New feature
New source intake category for cats
We've introduced a new source intake category for cats to help improve the accuracy of insights when Members create pet listings. This enhancement strengthens the consistency of the data we collect, and allows us to provide more meaningful animal welfare insights across the industry.
October 2025
Bug fix
Broken links cleanup
We tidied up a few broken links across the site — thanks for your patience while we cleaned things up.
Bug fix
Invisible conversations fix
We fixed an issue that caused some conversations to be invisible. Messages should now be visible and accessible as expected.
Improvement
Email security strengthened
Email security has been strengthened to help protect our community and prevent others from pretending to be PetRescue.
Improvement
Form security improvements
We've made several security improvements to our forms, helping keep your information safe when interacting with PetRescue.
Improvement
Improved donation page link previews
Our donation page now shows improved link previews when shared on social media, helping spread the word and support more pets in need!
New feature
Welcome to PetRescue page
Say hello to a new Welcome to PetRescue page. This simple introduction helps new users get their bearings after confirming their account.
New feature
Love Knows No Breed campaign
We launched our Love Knows No Breed initiative, a campaign to challenge perceptions.
September 2025
Bug fix
Conversation participants setup fix
We fixed an issue where conversation participants weren't always set up correctly behind the scenes. This helps prevent errors and keeps messaging reliable from the moment a conversation is created.
August 2025
Bug fix
Tailored Pet Support link fix
A broken Tailored Pet Support link has been fixed, making it easier to find the right help for you and your pet.
Bug fix
Embeddable pet listing feed fix
We fixed an issue affecting the embeddable pet listing feed for users outside of Australia. Listings should now appear as expected.
New feature
State of Pet Adoption Report
Introducing the State of Pet Adoption Report. It shares insights to help the animal welfare community make informed choices and better support pets and the people who care for them.
Bug fix
Open Graph link preview fix
An issue affecting Open Graph link previews has been fixed, so links now display correctly when shared on social media.
Improvement
Updated button designs
We've introduced a new set of updated buttons, designed to be clearer and easier to use. These will gradually replace older buttons as we continue improving consistency across the site.
July 2025
Improvement
Smarter website firewall rules
Our website firewall just got smarter. With tighter rules in place, PetRescue stays safer, steadier, and ready for visitors around the clock.
Maintenance
Major and minor software updates
We've been rolling out some hefty behind-the-scenes upgrades, with both major and minor software updates to keep our systems running smoothly.
New feature
Birthday Gift Cards
Got a pet lover in your life? Now you can surprise them with a Birthday Gift Card from our Gift Card Store! Each card is a donation to PetRescue, helping us continue our work connecting pets with loving homes. The perfect way to give the gift of choice (and love).
June 2025
Improvement
Adoption Posters with QR codes
Our printable Adoption Posters just got a spruce-up! They now include a handy QR code that links straight to the pet's listing on PetRescue.
New resource
Help desk support and guidance resources
We've gathered support and guidance based on the most common questions our help desk receives. These resources are here to help pet guardians make confident, informed decisions for their pets and families.
Bug fix
Adopter profile form fix
A pesky bug was making it tricky to add or remove children and pets in the adopter profile form. That's now been sorted, adopter profiles are back to behaving as they should.
New feature
Instant Pet Alerts
Still searching for your purrfect match? Our new Instant Pet Alerts have you covered. We'll keep watch and notify you as soon as a pet matching your search becomes available. Create your pet alert and let the magic happen.
May 2025
New feature
Big Dogs campaign with PetCircle
We teamed up with our friends at PetCircle to help Big Dogs find homes! This campaign page is tailored to show off the gentle giants waiting for love, helping them shine and connect with adopters who are ready for extra-large cuddles.
New feature
Unavailable Group page
Sometimes a rescue group might be missing in action. Now, instead of hitting a dead end, visitors are directed to a helpful new "Unavailable Group" page. It's got the info and support needed to keep their search on track.
April 2025
Maintenance
Website dependency updates
While users were busy falling in love with adoptable pets, we were doing some behind-the-scenes brush-ups, updating our website dependencies to keep things tidy, up-to-date, and purring along smoothly.
March 2025
Bug fix
Spam enquiry blocking fix
We fixed a bug that was causing hiccups when blocking spammy enquiries. Now, dodgy messages are kept on a tighter leash, making life easier for rescue groups and keeping our platform safe and respectful.
Improvement
ShelterMate encryption upgrade
We boosted security with a new encryption algorithm for our integration with ShelterMate. This means safer, more reliable connections between our systems — because keeping data secure is just as important as finding safe homes for our furry friends.
February 2025
New feature
Resources section in navigation
We've added a brand-new "Resources" section to our Burger menu, making helpful content easier to fetch!
Improvement
Mr Biggles black cats page
Mr Biggles has moved to a new home — digitally speaking! We've retired his listing and created a dedicated page celebrating all black cats so fans can help others find love, just like Mr Biggles did.
Improvement
PetCircle promotion refresh
Our PetCircle promotion has been refreshed! New look, new offer - same great opportunity to support new pet guardians and their furry family members.
Improvement
3D Secure Authentication for donations
Extra security? Yes, please! We've added 3D Secure Authentication for donations, making transactions safer.
Improvement
Web Application Firewall rate limiting
We've put a leash on excessive traffic! Our Web Application Firewall (WAF) now includes rate limiting, to better control the amount of traffic being received by our platform, keeping things smooth and speedy for everyone.
January 2025
Improvement
Payment page terms and conditions update
We've updated the terms and conditions on our payment page — because transparency is important, and we want to make sure everything is as clear as a freshly cleaned water bowl.
New feature
Server firewall and bot protection
Our servers now have a powerful firewall on guard, sniffing out bots and keeping unwanted digital intruders at bay. Think of it as a loyal watchdog for your online safety.
Improvement
Password and form design refresh
We gave our change password and form designs a fresh new look! They're now more intuitive, user-friendly, and just plain pretty — because security and style should go paw-in-paw.