I’ve enquired about a pet but haven’t received a response yet

When you make an enquiry about a pet via their PetRescue profile page it is sent directly to the rescue group, shelter or pound that’s responsible for the care and rehoming of the pet.

Please bear in mind that many rescue groups and shelters are run by small teams of volunteers who may not be able to respond to your enquiry straight away.

However, we would certainly expect every group to get back to you, so if you have not received a response from your enquiry after five working days, please fill out our contact form with all the relevant information on the pet and rescue group so that we can follow it up.

You’ll find the name and contact details of the group caring for the pet at the bottom of the pet’s profile page on the PetRescue website.