Serena

We are not open to walk ins, appointments by booking only. All households members must be present before we can adopt an animal out.

As our goal is to adopt animals out from the shelter into loving homes as fast as possible, multiple bookings may be made for the same animal.

We are not able to hold any animals for any reason.
As such, there is a possibility that the animal you may have found a forever home before your appointment. If this is the case we will inform you by phone call as soon as possible.

Appointment Hours:

Mon: 12.30pm-3:30pm
Tues: 12.30pm-3:30pm
Wed: 12.30pm-3:30pm
Thurs: 12.30pm-3:30pm
Fri: 12.30pm-3:30pm

Sat Open Hours JULY:
June 6th 9:00am-12:00pm
June 20th 9:00am-12:00pm

For serious enquires we are able to accommodate to outside our normal appointment hours if we have notice. Please call us to arrange a time.

Please give the shelter a call on 5334 2075 or email animalshelter@ballarat.vic.gov.au for more information about the animal and our adoption procedures.

Apologies if we do not reply to your enquiry, we are a busy Shelter and get pulled away from the office often.
We appreciate you wanting to adopt! Please do not let this discourage you from adopting in the future!