Last updated: 22 Jul, 2019
Published on: 11 Feb, 2014
"upload failed" issue with new photo uploading tool
We've had a few reports of our members having issues with the new photo uploading tool.
If you're seeing the 'upload failed' error message when you attempt to add photos to a pet listing, please do the following:
- Go to What Browser and find out what browser & version you're running
- If you're running Internet Explorer 9 or under, you need to upgrade your browser. We strongly recommend downloading & installing Google Chrome - it's free, safe and vastly superior to Internet Explorer. Once you've downloaded Chrome, please use it to access PetRescue from now on, and you should be fine. You can download Google Chrome here.
- If you're running a browser other than Internet Explorer, please email firstname.lastname@example.org, detailing what error you're experiencing, and include information on your browser & version.
Thank you for your patience while we iron out the bugs!
JB & the PetRescue Team