We have received an incident report regarding a phishing email that was sent to some PetRescue members via this email: reply@ascend.wix.com. Additionally, some members also received the phishing email as an adoption enquiry via a user account 'Petsrescue Support', using this email address: petsrescue-admin@dfre.ga. Thank you to all the PetRescue members who reached out to us about these emails.
Here's a screengrab of the email shared by our member:
This email was not sent by the PetRescue team and we would advise you to block this email address immediately and refrain from clicking on any links in the email.
This is clearly a phishing attempt (a process where someone is trying to gain access to your Facebook account). An official PetRescue email will always come from a PetRescue domain ("petrescue.com.au or "petrescue.org.au"). Variations of PetRescue's official email, i.e info@petrescue.org.au such as petrescue@gmail.com or petrescue.admin@gmail.com are not affiliated with PetRescue Ltd. and could be untrustworthy.
Additionally, PetRescue staff will never ask for your password.
Our team has now reported the offending website to the provider.