The first line of support for people and pets in need.
PetRescue's free online helpdesk operates Monday to Friday and is often a lifeline - being the first line of support for people and pets in crisis. On average, we receive 175 enquires a week, requiring a dedicated team of online volunteers to triage the requests so that every enquirer receives the advice and assistance they need.
Adopters who have not received a response from the rescue group they applied to adopt from can email us at email@example.com
Pet owners seeking advice on behavioural issues, affordable desexing, crisis care for their pets and rehoming solutions can email us at firstname.lastname@example.org
Rescue groups and shelters seeking technical support with their pet listings, free operational support and assistance with more complex or critical animal rescue cases can contact us via email@example.com
Pounds seeking membership, technical support with their pet listings and assistance in setting up or maintaining an effective direct-from-pound adoption program can email us at firstname.lastname@example.org
Foster carers and volunteers can contact us via email@example.com for assistance with finding a local rescue group, shelter or pound in need of foster or volunteer support.
Our impact in the last 12 months...
helpdesk enquiries answered
conversations assisted with pet adoption enquiries
conversations delivered assistance to rescue members
emails delivered personal advice to pet owners
conversations gave advice to assist foster carers
You can help thousands of homeless pets every year. Sign up to give monthly
If you’re a rescue group, shelter or pound, find out more about listing your rescue pets on PetRescue by contacting firstname.lastname@example.org