Do you have questions, suggestions or feedback? We’d love to hear from you.
The info you’re looking for could be right here!
Have you checked out our Frequently Asked Questions?
To send your enquiry or feedback, please select one of the following:
- I want to make a pet adoption/foster enquiry
- I’ve enquired about a pet but haven’t received a response yet
- I'd like to rehome my pet using your service
- I’d like to make a donation
- I’d like to volunteer
- I’m a shelter, rescue group or pound
How soon can I expect a response to my enquiry?
All enquiries submitted through this contact form are generally answered within one to two business days. However, if you have enquired about a pet via the pet listing pages, your enquiry will have been directed to the rescue group, pound or shelter that is caring for the pet. Please bear in mind that many groups are run by volunteers, so response times can vary.
Our phone number and postal address
To optimise PetRescue time and resources, we kindly ask that all enquiries to PetRescue are sent via the contact form in the first instance. If your enquiry requires a follow-up via phone, or you need our postal address, we will respond accordingly. Thanks for your patience.